Insights
Short articles for teams improving findability, communications, and employee-facing AI on Microsoft 365.
What's new in Copilot in SharePoint (October 2026)
If you run a SharePoint intranet, here's what's new in Copilot in SharePoint, what's still in preview, and what to check before it reaches everyone.
Why can't staff find things on the intranet?
If you run comms or HR on SharePoint and staff keep asking where things are, here's how to set up news, policies, guides, and search so they find the current version.
How to prepare SharePoint for Copilot before you switch it on
If you run IT or operations and you're about to switch on Microsoft Copilot, here's how to check what it will find in SharePoint and fix it first.
If they cannot find it in five minutes, you do not have an intranet
Can employees find what they need on SharePoint in five minutes? If not, you have a publishing system, not an intranet. Hubs and makeovers will not fix that.
Can a SharePoint intranet look like a modern website?
Yes - in the ways that matter for employees: clear hierarchy, strong imagery, and editorial layout. Here is what that means in practice, and where SharePoint will always differ from a bespoke marketing site.
What's the difference between a configured SharePoint intranet and a designed one?
Most SharePoint intranets are set up so they work, but nobody decides how they look or what each page puts first. This guide explains the difference and how to fix a generic-looking intranet.
Can you brand SharePoint without custom development?
Yes. You can brand SharePoint with its built-in tools, a clear layout structure, and consistent design choices, without custom web parts, add-ons, or SPFx development.
Can SharePoint actually look good?
Yes. SharePoint can look modern and on-brand. Most intranets look generic because nobody owns the design decisions, and you can fix that without heavy custom development.
Can you run internal communications campaigns on SharePoint?
Yes. SharePoint can run onboarding, change, and internal comms campaigns when each campaign page has one focus and a consistent design.