# Intranet discovery & information architecture | Dexy

> Workshops, stakeholder research, and IA planning for SharePoint intranet programs on Microsoft 365.

Canonical: https://www.dexy.cloud/topics/intranet-discovery-and-ia

## Intranet discovery & information architecture

Before you rebuild SharePoint, decide what belongs where, who it is for, and how people will find it.

Dexy runs discovery workshops, stakeholder research, and IA planning for intranet and knowledge programs - then [designs and builds a SharePoint intranet](/services/intranet-design-and-build) when scope is clear.

## Summary

Intranet discovery answers: Who uses the intranet? For what tasks? What content do they need? How will they search? Information architecture turns those answers into a sitemap, hub structure, content types, metadata, and governance. Skipping IA is why many SharePoint intranets become link lists nobody maintains.

Dexy has 25 years of SharePoint intranet experience running discovery and IA for intranet and knowledge programs on Microsoft 365.

## What discovery includes

- Executive and sponsor alignment
- Stakeholder interviews
- Content audit
- Task scenarios
- IA deliverables
- Prototype options

## When you need this

- Merger or rebrand
- New leadership
- Knowledge platform
- AI / Copilot roadmap

Case study: [Knowledge platform - financial consulting](/work/knowledge-platform-financial-consulting)

## Related guides

- [If they cannot find it in five minutes, you do not have an intranet](/insights/intranet-findability-five-minutes)
- [Intranet design & build](/services/intranet-design-and-build)

## FAQ

### How long does discovery take?

Typically 2-6 weeks depending on stakeholder access - quoted as a bounded engagement.

### Do you only deliver a report?

Discovery can stand alone or feed a fixed-fee build. Many clients proceed to intranet design & build once IA is agreed.

### Can IT run discovery internally?

IT knows the platform; we bring IA, UX, and employee research methods so the structure works for comms and business users - not only technical constraints.